Managing your properties with Birmingham Housing

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At Birmingham Housing, we offer hassle-free, all-inclusive property management services for property owners and hosts in Birmingham.

Our management team handles the day-to-day operations for landlords, developers, and contractors across the West Midlands. From managing contractors and service charges to securing vacant properties, we take care of everything to make your life easier. Our hands-on approach ensures we go the extra mile to protect and enhance your investment.

Here’s a snapshot of the services we provide:

  • Collection of ground rent and service charges, including budget preparation
  • Debt and arrears collection
  • Administration of service charge contracts
  • Assistance with compliance to health and safety regulations
  • Managing maintenance work and coordinating with independent contractors
  • Security options, including manned guarding or CCTV remote monitoring
  • 24/7 emergency cover
  • Arranging and attending regular meetings
  • Sourcing and negotiating quotations from local service providers
  • External area maintenance and repairs
  • Overseeing regular cleaning and general upkeep
  • Professional photography for listings on Rightmove, Zoopla, and Airbnb
  • Property listing creation and guest management (ID verification, vetting, booking)
  • Handling check-ins and offering round-the-clock guest support
  • Daily linen replacement and toiletries restocking
  • Fast responses to guest inquiries (within 24 hours, often within 1 hour), with support in French, Urdu, and Arabic
  • Ensuring properties are guest-ready with spotless cleaning and well-stocked supplies
  • Maintenance team on standby for any repairs
  • Ensuring positive guest experiences, reviews, and occupier retention

We pride ourselves on being independent when selecting service providers, choosing only trusted, accredited, and insured local contractors without accepting introduction fees or adding commissions. Our focus is on delivering value, cost-efficiency, and innovative solutions, with a commitment to excellent customer experience for both landlords and tenants.

With our office located in Brindley Place, in the heart of Birmingham city centre, we offer a personal, local service tailored to meet each client’s needs.